Job Detail

Hiring For Service Desk Associates/Sr Associates Technical support - ADG Online Solutions Pvt. Ltd.

Date Posted: Sep 24, 2020
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Job Detail

  • Location:
    Faridabad, Haryana, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
  • Positions:
  • Experience:
    4 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Mar 23, 2021

Job Description

orking knowledge of Microsoft Office including Outlook

  • Basic Desktop troubleshooting
  • IE & Outlook troubleshooting
  • Windows 10 troubleshooting
  • Installation of Microsoft applications

• Skype & O365 troubleshooting

  • Share point (Access Provisioning & Troubleshooting)
  • Folder Access • AD Account Management
  • Creation, Modification & Deletion of accounts
  • Password Reset

• Account un-lock

  • Adding users to security group in AD
  • VPN troubleshooting •
  • Hands-on experience in Ticketing tools.

Other Essential Skills Customer Service Skills

1. Good communication skills Written & Verbal.

2.Good Analytical Skills and presence of Mind.

3.Good Problem solving and Reasoning skills.

4. Multi Tasking and Time Management skills.


Skills Required

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Company Overview

Faridabad, Haryana, India

ADG is techno-marketing company. Over the span of a decade, we have been providing Services in Artificial Intelligence(AI), Machine Learning, IOT, analytics, data science, software application development, mobile apps development for resolving the bu... Read More

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