Job Detail

Urgent Hiring For Customer Support Associate - Adecco India Private Limited

Date Posted: Jun 23, 2022
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Job Detail

  • Location:
    Noida, Uttar Pradesh, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    4
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Jul 23, 2022

Job Description

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Desired Candidate Profile

 

  1. 3 levels of interview process Versant round, Hire view live interview, Live interview with ops team.

Should score minimum 58 in versant.

6 months contract, do not commit on contract extension

  1. RTO ( Return to office) , no WFH
  2. Open positions:

Bangalore : 400

Mumbai : 400

  1. Rotational week off
  2. Shift timing  : 9 hrs shift starting from 5:30
  3. Cab facilities are given ( 40 KM radius)
  4. No Leaves for initial 3 months
  5. Educational qualification :  ok to hire undergraduates. But perusing candidates cannot take leaves for 1st 3 months.)
  6. 5 to 6 working days in a week
  7. Candidates should be fully vaccinated.
  8. Do not share profiles with more than 7 years of experience.
  9. Job designation :  Customer service associate
  10. Associates will have to make 60 – 70 calls a day( Both inbound and outbound)
  11. Need profiles from customer support or sales background

Benefits

As per Company Standard

Company Overview

New Delhi, Delhi, India

The world of work and employment is constantly evolving, and The Adecco Group is one of the leading forces shaping that change. This Fortune Global 500 company and one of the world's leading provider of HR solutions. Our India office, headquartered... Read More

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